ConferenceBusiness and EconomicsMarketing
International Conference on Services Marketing and Customer Experience
ICSMCE
Thu, Jun 11, 2026
Sarajevo, Bosnia and Herzegovina
ConferenceBusiness and EconomicsMarketing
International Conference on Services Marketing and Customer Experience
ICSMCE
Thu, Jun 11, 2026
Sarajevo, Bosnia and Herzegovina
About This Conference
The aim of the Conference is to provide a platform to the researchers and practitioners from both academia as well as industry to meet the share cuttingedge development in the field.
Call for Papers
Services Marketing
Customer Experience
Service Design
Customer Satisfaction
Service Quality
Service Innovation
Relationship Marketing
Service Branding
Customer Loyalty
Experience Management
Service Operations
Marketing Strategy
Service Differentiation
Service Metrics
Customer Retention
Digital Services
Service Analytics
Customer Journey
Service Excellence
Experience Innovation
Important Dates
Start Date
Thursday, June 11, 2026
Registration Deadline
Wednesday, May 27, 2026
Submission Deadline
Friday, May 22, 2026
Venue
Sarajevo, Sarajevo, Bosnia and Herzegovina
Sarajevo, Bosnia and Herzegovina